FAQ
ARE INTERNATIONAL FLIGHTS INCLUDED?
All Wings Luxe journeys exclude international flights. Each journey will commence at the first location noted in the associated journey brochure.
ARE INTERNATIONAL FLIGHTS INCLUDED?
All Wings Luxe journeys exclude international flights. Each journey will commence at the first location noted in the associated journey brochure.
I DON'T HAVE ANYONE TO TRAVEL WITH - DO YOU CATER FOR SOLO TRAVELLERS?
Many of our guests are solo travellers whose needs are catered for and prioritised.
The benefits for our solo travellers are:
- You’ll have the option to enjoy your own room (The lowest possible solo supplement applies)
- If you elect to have Wings Luxe match you with a travelling companion, we will do our utmost to accommodate your request, however Wings Luxe can takes no responsibility for any mismatch of passengers and will not be liable for any additional charges incurred for changing room configuration whilst on tour.
- Your luggage will be taken care of at each accommodation
- All inclusive journeys: All dining, touring, gratuities and accommodation
WHAT IS INCLUDED ON A WINGS LUXE JOURNEY?
All Wings Luxe journeys include:
- Boutique and luxury hotel accommodation
- All meals as specified in the itinerary
- All touring and sightseeing with hand-selected local guides
- Accompanied by a highly experienced Journey Director throughout
- Transfers on the start day and end day of each journey
- Transport throughout a journey
- All gratuities and porterage
WHAT IS NOT INCLUDED ON A WINGS LUXE JOURNEY?
All Wings Luxe journeys exclude:
- Compulsory travel insurance. For your protection, you are required to purchase comprehensive travel insurance that includes (without limitation) coverage for the full cost of your holiday package, medical expenses, loss of luggage, land content and airfare charges that may occur due to cancellation, impossibility of performance or other frustration, disruption, loss of deposit or strikes.
- Personal items including purchase, incidentals, laundry and telephone calls
- Excess baggage
- Flights
- Alcoholic and non-alcoholic beverages (unless otherwise specified)
ARE WINGS LUXE JOURNEYS SUITABLE FOR ALL ADULTS?
Yes, Wings Luxe journeys cater for men, women and gender-neutral persons over the age of 21.
With the exception of our Wings Luxe, ‘Signature Women-Only’ journeys represented by this symbol ▲▲▲
CAN I EXTEND MY STAY?
Yes, if you would like to arrive early or stay longer in a destination you are most welcome to do so.
HOW DO I BOOK A JOURNEY?
Bookings can be made by calling Wings Luxe Head Office on +61 413 606 395 or via our website online booking form. A confirmation email will be sent on receipt of your booking.
WHAT DEPOSIT IS REQUIRED AND WHEN IS FULL PAYMENT DUE?
Deposits
A deposit is due at the time of booking.
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Journey Price: Less than $5,000 per person requires a $500 deposit per person
- Journey Price: Greater than $5,001 to $10,000 per person requires a $1,000 deposit per person
- Journey Price: Is $10,001 to $20,000 per person requires a $2,500 deposit per person
- Journey Price: Greater than $20,001 per person requires a $5,000 deposit per person
WHAT CURRENCY ARE JOURNEYS PRICED IN?
All Wings Luxe journeys are priced in Australian Dollars (AUD)
CAN SPECIAL DIETARY REQUIREMENTS BE CATERED FOR?
Please inform Wings Luxe upon booking and on your booking form of any dietary requirements that you may have. We will attempt to accommodate all special dietary requests however depending on the destination this may not always be possible.
DOES WINGS LUXE OFFER SOME 'WOMEN-ONLY' JOURNEYS?
Yes. Wings Luxe curate some ‘Women-Only’ journeys that are accompanied by either the Founder of Wings Luxe, Vanessa or one of Wings Luxe’s exceptional and highly experienced female Journey Directors.
Look for this symbol ▲▲▲ as it represents that the journey has been creatively curated for ‘women only’.
WHAT TYPE OF ACCOMMODATION DO YOU USE?
Our experienced Journey Planners hand-select residences of the highest standard in ideal locations. In places where this is not possible, the accommodation has been chosen to ensure you receive the highest standard of service and comfort available in that destination.
